Design Thinking & Innovation
We utilize best practices of human-centered design to help companies improve or transform internal processes, design new customer service offerings and more.
Case Studies
What People Are Saying…
“Your workshops on human-centered design have propelled us to make real, deep changes in existing programming in exciting and innovative ways.”
— Wayne Scott, Former Manager of Organizational Development and Learning, Multnomah County, Oregon
 
              
              
             
              
              
             
              
              
             
              
              
             
              
              
            “We spend a lot of time designing the bridge, but not enough time thinking about the people who are crossing it.”
— Dr. Prabhjot Singh, Physician & Health System Designer
“ It’s not ‘us versus them’ or even ‘us on behalf of them.’ For a design thinker it has to be ‘us with them'.”
— Tim Brown, CEO and President of IDEO
+ MORE FROM DRAWBRIDGE
The Drawbridge team can facilitate a service design workshop with your team — or we could teach your organization the methodology. Give us a call to learn more.
 
        
        
      
    
     
                         
            
              
            
            
          
               
              
            
Why your team needs to try Design Thinking to solve your next hairy challenge.